Terms of Service

Last updated: 8/10/2025

1. Acceptance of Terms

By accessing and using Mixero's Bitcoin mixing services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

Mixero provides cryptocurrency mixing services designed to enhance transaction privacy. Our services include:

  • • Bitcoin mixing using CoinJoin technology
  • • Ethereum mixing capabilities
  • • Advanced Mode with XMR bridge
  • • Ricochet transaction enhancement
  • • Transaction status tracking

3. User Responsibilities

By using our services, you represent and warrant that:

  • • You are at least 18 years of age
  • • You have the legal capacity to enter into these terms
  • • Your use of our services complies with applicable laws and regulations
  • • You will not use our services for illegal activities
  • • You are the legitimate owner of all cryptocurrencies being mixed

4. Privacy and Data Protection

We are committed to protecting your privacy. We maintain a strict no-logs policy and do not store any transaction data, IP addresses, or personal information. All data is automatically deleted once the mixing process is complete. For detailed information about our privacy practices, please refer to our Privacy Policy.

5. Fees and Payments

Service fees are clearly displayed before transaction initiation:

  • • Standard mixing fee: 0.5% - 5% (user selectable)
  • • Ricochet enhancement: Additional fee per hop
  • • Network fees are separate and not controlled by Mixero
  • • All fees are deducted from the output amount

6. Service Limitations

Please be aware of the following service limitations:

  • • Minimum and maximum transaction amounts may apply
  • • Processing times may vary based on network conditions
  • • We reserve the right to refuse service at our discretion
  • • Service availability is not guaranteed 24/7

7. Letter of Guarantee

Each transaction includes a cryptographically signed Letter of Guarantee. This document serves as proof of service and can be used to contact support in case of issues. Please save this document as we cannot regenerate it after the mixing process is complete.

8. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind. While we strive to provide reliable service, we cannot guarantee uninterrupted operation or complete anonymization. Users assume all risks associated with cryptocurrency transactions and privacy requirements.

9. Limitation of Liability

Mixero's liability is limited to the amount of fees paid for the specific transaction in question. We are not liable for any indirect, consequential, or punitive damages. This limitation applies to the fullest extent permitted by law.

10. Prohibited Uses

Our services may not be used for:

  • • Money laundering or terrorist financing
  • • Processing stolen or illegally obtained cryptocurrency
  • • Violating sanctions or regulatory restrictions
  • • Any activity prohibited by applicable laws

11. Termination

We reserve the right to terminate or suspend access to our services at any time, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

12. Changes to Terms

We may update these Terms of Service from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review these terms periodically for any changes.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:
mixero.io@protonmail.com